We hope you love your products, but we understand there may be times you need to return items. Returns are handled on a case by case basis so please contact us here so we can advise more.
Generally the following applies: We will gladly exchange or refund any purchase made within 14 days after you have received the item(s) excluding the delivery cost. The products you return must be in perfect condition - not worn, opened, used or washed and in the original packaging.
You will be responsible for the costs incurred in returning the item. We recommend using a tracked service and obtaining proof of postage as unfortunately we aren’t responsible for returns lost or damaged in transit.
Customised products can't be exchanged or refunded.
Products purchased during any sale period are non-returnable but are exchangeable.
All returns must be sent to: 24 Carriage Road, Aylesbury, Buckinghamshire, HP22 7AN